We reserve the right to cancel or terminate any contest at our sole discretion, at any time, and for any reason, without prior notice. This may include but is not limited to reasons such as technical issues, regulatory concerns, or violations of our terms of service.
In the event of a contest cancellation, any entry fees paid by participants will be promptly refunded to their respective wallets. The refund will be processed as soon as possible, but the timeline for completion may vary based on payment methods and other factors. Users are encouraged to check their wallets for the credited amounts.
Additionally, we are not liable for any loss, inconvenience, or damages caused by the cancellation of a contest. All decisions regarding the cancellation of contests are final and non-negotiable. Users accept and acknowledge these terms upon entering any contest.
Refunds
In the event that a contest is cancelled by us, whether due to technical issues, unforeseen circumstances, or regulatory reasons, we will refund the full amount of the entry fees to the users who entered the contest.
Refunds will be credited directly to the users' in-app wallets and may take up to a specified number of business days to process, depending on payment methods and platform conditions. Users will be notified of any refunds issued.
If a user is unable to participate in a contest due to a technical problem, system failure, or other issues caused by our platform, we will review the situation and, if deemed appropriate, refund the entry fee for that contest.
Refunds in such cases will also be credited to the user's wallet, with users notified via their registered contact details.
Disputes
At ScorePL, we take disputes seriously and aim to resolve them in a fair and transparent manner. If you have any concerns or disagreements regarding a refund or any other issue related to our services, you may contact us directly at contact@ScorePL.com. The following outlines the process for resolving disputes:
Users must submit their dispute in writing by emailing contact@ScorePL.com, providing detailed information about the issue, including the specific contest, entry fee, and reason for the dispute. Supporting evidence, such as screenshots or error messages, should be attached when applicable to expedite the review process.
The subject line of the email should clearly indicate the nature of the dispute, such as "Refund Dispute" or "Technical Issue Dispute," to ensure the concern is routed correctly.
After completing the review, we will provide a decision based on our findings. Our determination will be made in our sole discretion and will be communicated to the user via email. If the dispute is found to be valid, we will take appropriate action, such as processing the refund or providing credit to the user’s wallet.
Changes to Policy
If any material changes are made to this policy, we will take steps to ensure users are informed in a timely and transparent manner. We will update the policy on the ScorePL app and website, making it easily accessible for review.
In addition, we will notify users of significant updates via email, in-app notifications, or other appropriate communication channels. It is the user’s responsibility to keep their contact information up to date in order to receive these communications.
Any changes or updates to this policy will take effect as soon as they are posted on the app or website, unless a specific date is indicated within the notification. Continued use of the app following the posting of the updated policy constitutes acceptance of the changes.
Acceptance of Policy
By accessing and using the ScorePL App, you acknowledge that you have read, understood, and agree to be bound by this Cancellation and Refund Policy. This acceptance is a legally binding agreement between you (the user) and ScorePL (the company). Here are the key components of this acceptance:
By using the App, you confirm that you meet all eligibility requirements to participate in contests and are of legal age to enter into this agreement. If you are using the App on behalf of a business or organization, you represent that you have the authority to bind that entity to this policy.
If you have any questions or concerns regarding this Cancellation and Refund Policy, please do not hesitate to contact us at contact@ScorePL.com. We are committed to addressing your
Change in Contest Rules
At ScorePL, we strive to maintain a fair and enjoyable experience for all participants. As part of this commitment, we reserve the right to modify the rules of any contest at our discretion and without prior notice. The following outlines our policy on changes to contest rules:
ScorePL reserves the exclusive right to alter, amend, or update the contest rules at any time. These changes may arise due to various factors, including but not limited to, regulatory compliance, gameplay enhancements, or other operational requirements.
